Privacy Policy

Last Updated: 6/11/2026

We respect your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request an estimate, or otherwise interact with us online.

This Privacy Policy applies to our website and to information collected through normal website interactions.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Property address or project location
• Project details
• Photos or documents you choose to submit
• Preferred contact method
• Any other information you include in a contact form, estimate request, email, phone call, or message

We may also collect certain information automatically when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on the website
• Referring website or search engine
• General location information
• Website usage and analytics data

For more information about cookies, analytics tools, and similar technologies, please review our separate Cookie Policy.

How We Use Information

We may use the information we collect to:

• Respond to inquiries
• Schedule consultations or estimate appointments
• Evaluate potential deck building, repair, or replacement projects
• Prepare estimates or proposals
• Communicate with you about your project request
• Provide customer service
• Improve our website and services
• Maintain website security and functionality
• Understand how visitors use our website
• Comply with legal, regulatory, or business obligations

We do not use information submitted through the website to create a construction contract unless a separate written agreement is later prepared and accepted.

Contact Forms and Estimate Requests

If you submit a contact form, request an estimate, upload photos, or otherwise provide project information through the website, we may use that information to review your request and contact you.

Submitting information through the website does not guarantee that we will accept your project, provide an estimate, or perform services.

Please do not submit sensitive personal information through the website unless specifically requested.

Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to help the website function, understand visitor activity, improve user experience, and support marketing or advertising efforts.

These technologies may collect information about your device, browser, website activity, and interactions with our pages.

More details about how we use cookies and similar technologies will be provided in our separate Cookie Policy.

How We Share Information

We may share information with trusted third parties when reasonably necessary for business purposes, including:

• Website hosting providers
• Contact form or email service providers
• Scheduling or customer management tools
• Analytics providers
• Advertising or marketing platforms
• Payment processors, if applicable
• Contractors, subcontractors, suppliers, or service partners, when needed for a project inquiry
• Professional advisors, such as accountants, attorneys, or insurance providers
• Government authorities or other parties when required by law

We do not sell your personal information in the ordinary meaning of the word “sell.”

Third-Party Services

Our website may use or link to third-party services, such as Google, Meta/Facebook, Instagram, review platforms, map tools, payment processors, product manufacturers, suppliers, or other websites.

These third parties may collect or process information according to their own privacy policies. We are not responsible for the privacy practices, content, or security of third-party websites or services.

Marketing Communications

If you contact us or submit an inquiry, we may follow up with you about your request, our services, scheduling, estimates, or related business matters.

We may also send occasional marketing or promotional messages where permitted by law. You may opt out of marketing communications by following the unsubscribe instructions in the message or by contacting us directly.

Even if you opt out of marketing communications, we may still contact you about active inquiries, estimates, projects, payments, scheduling, or other service-related matters.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including business records, customer service, legal compliance, dispute resolution, and legitimate business needs.

Retention periods may vary depending on the type of information, the nature of the inquiry, whether a project moves forward, and applicable legal or business requirements.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect information collected through our website.

However, no website, email system, online form, or electronic storage method is completely secure. We cannot guarantee absolute security of information submitted through the website or transmitted electronically.

Your Choices

You may contact us to request that we update, correct, or delete certain personal information we have about you, subject to any legal, contractual, or business recordkeeping obligations.

You may also adjust your browser settings to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.

For more information about cookie choices, please review our Cookie Policy.

Children’s Privacy

Our website is intended for general audiences and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and does not apply to websites operated by others.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.